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Hi, I'm sharing my experience with Miz Rentals. I don't recommend them because they do not provide mattresses in any of their 400 student rental properties. One of the managers told me they had a bad experience with soiled mattresses they had to replace in one of the 400 properties they manage. He said to me, "If someone uses the mattress, who else wants to use it? That's why we make students bring their own."

Now they force ALL students to buy their own mattresses and dispose of this. Compare this to other universities/ college residences / and landlords in this area that provide students with mattresses with plastic protectors, for hygiene and for convenience.

I believe this company is widening the gap between the rich and the poor. They help property owners get richer, and make students poorer by not providing necessities. This is hypocritical (in my opinion) because they are Muslims, and Muslims have a focus in their religion to help poor people, yet this business practice puts more burden on students. It is time consuming to shop for a mattress and have it delivered to your new room. It's also environmentally irresponsible to replace them so often and send them to landfill sites.

When I, a college student, went to see one of their homes in December 2016, the sales guy showed me a room, and said, "It will be furnished with a bed." I liked the house and room and so I applied for the room, and gave them a one-month deposit. No one responded for 10 days. I got a feeling something was wrong with this company and nearly bailed out, but it was late in the semester, and I needed a room. When I went to sign the contract, the manager didn't show up, he forgot about me. The second time, he showed up at the house. From this point on, here is a summary:

Positives:

-- They painted the room as I asked for, in a neutral colour.

-- The TV they ordered finally came in 1.5 months later after move-in.

-- When there was a leak in the washroom, they fixed it quickly.

-- When a new roommate moved in with an unannounced tenant in her room for 5 days, they told her not to have any more unannounced guest.

Negatives:

-- Poor / slow customer service, they are a family business with 400+ homeowners, and don't respond to issues or complaints in a prompt way. Maybe never, they hope the problem solves itself. This was the worst part about renting with Miz Rentals.

-- After I paid the rent deposit, they told me the room has no mattress or dresser. The sales agent lied to me because he told me the room would be FURNISHED. He was not well trained, and was new.

-- Overhead kitchen light (the main one) was broken for at least three months. THREE MONTHS without being fixed despite us repeatedly asking them. Either one of us could have cut our fingers or burned ourselves while cooking because it was dim in the preparation / cooking kitchen area.

-- Cleaning service that we pre-paid for was not performed one month. I complained 3 times, before getting a response, and they did not refund money or have it re cleaned that month.

-- My Muslim roommate got mad at me because I told him to stop using my baking tray. Then he gave me a lecture about why I should let him and my housemates use my personal belongings like baking tray, condiments, and furniture, because the items are inexpensive, therefore I should share. Note, he is a from wealthy family, and had the most expensive room in the house, with private washroom.

Then, I, who have been a victim of sexual assault in the past, told him I feel safer with kitchen blinds closed at night. He responded in an arrogant voice, "No one can tell me what to do."

So I sent an email to the property manager, at Miz about this situation. I didn't feel safe living with this roommate. She read my email and ignored it. Later, I threw out my roommate's food, because I was angry and scared. No one helped me.

Then her husband Vaseem came, and told me that my roommate and I are equal, because men and women are equal in Canada, so he has the right to open the blinds at night as much as I do to have them closed. They were obviously sympathetic to each other, both being Muslim. Then the roommate filed a legal complaint and tried to kick me out of the house for throwing away his food. The result was not good.

I don't think they really care about the students. They have a beautiful custom designed house in Fonthill, and guess whose money paid for it? Students. Students pay money to feed the landlords who own houses. The landlords pay Miz Rentals, then Miz Rentals makes money and has a nice house. However, students have to pay for necessities like a mattress and dresser that should come with the room. If you rent from this company, you have been warned.

Location: Toronto, Ontario

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Guest

You are absolutely right Mis Rentals does not care. It's all about the money!!!!!!!

Guest

Very good they are like this I know waseem is a big liar

Guest

Hello there

I recognize you.

I was one of your roomates and what a bunch of lies.

You have been evicted by Miz Rentals for unruly and unacceptable behaviour with your roomates and for illegally advertising your room on Air Bnb.

I have never had a problem with Miz Rentals .

What do you expect a hotel service ? Stop your lies or else you will be sued for hate speech and defamation.

Just rather accept you were thrown out of the house and that is why you are seeking revenge. Hope you are not illegally advertising your present room on Air Bnb.

Guest
reply icon Replying to comment of Guest-1236607

I think you work for them.... just seems whoever posts as anonymous and says something positive is either related to these people, a friend or is them.

You seem to think no one can say anything negative about your company or friends company.

You attempt to control what is said about you onlne. This wont work out.

Guest
reply icon Replying to comment of Guest-1244956

Hi,

The above comment in response to your review was not made by the company.

Your hate speech is infused with bigotry and is a clear reflection of yourself.

As a company we take great pride in the service and the caliber of homes we provide. It is rather an unfortunate moment when we come across intolerant and hateful individuals.

Guest
reply icon Replying to comment of Guest-1236607

Hi there, this is is two years later. Your company sucks.

Actually I came here to try to take down my review because I felt bad about the racial references. However, lo and behold, there is an encyclopedia of new reviews, each one more critical than the last... which makes me feel like your company is a phenomenon of poor service, and lies. Your poor management practices led to this situation, and Vaseem's lies and Miz ignoring requests.

I will admit I made a mistake of throwing out my roommate's food. That was wrong of me. However, before this incident, my roommates and I had a good relationship. The one I had problems with, let's say Rizwan (a pseudonym) even told Vaseem just a few weeks earlier I kept the house clean, had beautiful plants, and played classical piano that was very relaxing.

Think about it from my point of view, someone who has been sexually assaulted in the past. My roommate, Reza, started opening all the large blinds at night to spite me after I told him I feel safer with blinds closed after dark. Every time, I entered the kitchen, I would close the blinds, which face four houses in the backyard, and every time he entered the kitchen, he would angrily re-open them. It became a competition, sort of.

This was because he was offended that I told him to stop using my baking tray. He said he had already used my baking tray hundreds of times so he should be able to keep using it. Later on, I bought a tray for him and left it with a note that he can use it, but he is too proud, so he rejected it. I also bought him a $40 gift certificate from Metro to cover the cost of the soup I threw out since he took a long time to make it, but he also rejected it.

Instead he went to see a lawyer to have me evicted. So this roommate, Rizwan, asked Miz to evict me. He said because I had thrown out his lentil soup, he was afraid I would poison his food. Vaseem and Miz came to talk to all of us.

Miz said she ignored my message, and had she known I felt unsafe, she would have come over to deal with it earlier. Vaseem told me that wasting food is very offensive in Islam, and since the roommate, Reza, and Miz, and Vaseem are all Muslim it was particularly insulting to Reza. So in the end Rizwan went to see a lawyer and with another roommate who had moved in with her friend without asking any of us if it was ok to have her friend stay over every day that I complained about. They both signed the document to have me evicted.

Interestingly, I got a well-paid job in Toronto, and had to leave anyways in a month. Basically, what they did was help me! They broke my lease for me, by evicting me, so I wouldn't have to pay 4 months summer rent! Through AirBnB, I was trying to find an international student to sublet my room for the summer, as a favour to help Miz Rentals and myself.

It's very difficult to find summer renters in the Niagara area on Kijiji due to a limited number of summer students in St. Catharines. I wasn't renting it on a night by night basis. In the end, it was the landlord who lost.

The landlord lost their rental income from me for the summer, because I still should have paid four more months. Rizwan and the other roommate, by taking legal action to evict me, allowed me to leave with no financial penalty. Sometimes when you hate someone you actually help them.

Go ahead, enjoy making your wine, just remember, you are not supposed to harm anyone. Maybe you don't realize that a woman prefers the blinds closed at night, but it means a lot to someone who has had bad experiences in the past like me,

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